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Frequently Asked Questions (FAQ)

General Questions

Is this service really free?

Those popups are really annoying. Can you take them off?

How do I find a penpal?

How do I contact InterPals?

Account Questions

I forgot my password. What should I do?

I have too many penpals. Can I take a break?

How do I delete my account?

How do I change my username?

How do I add a photo to my profile?

What is the "Profile Photos" album I see on my photo page?

What are private messages?

What are bookmarks?

How do I become a moderator on InterPals?

What's with the limit on the number of people I can contact?

What does "Your account is currently awaiting moderator approval" mean?

I reported a profile to the moderators for violating your ToS, but nothing was done about it. Why?

Privacy Questions

How do I block someone from contacting me or viewing my profile?

Why can people I limit still send me private messages?